Auditors posed as military beneficiaries and made covert calls to see if Tricare's mental health care providers were reachable and available as advertised.
Fifteen current or retired Joint Base Lewis-McChord troops are each seeking $5 million in damages for the emotional distress they say they've suffered.
It's the Department of the Air Force’s latest attempt to reform how domestic abuse is handled, but critics say more could be done to address the problem.