Auditors posed as military beneficiaries and made covert calls to see if Tricare's mental health care providers were reachable and available as advertised.
Tens of thousands of airmen and guardians who responded to an internal survey in 2020 said they were mentally or physically abused in the past two years.
More than half of the respondents said they had recently dealt with an intimate partner or another person who was violent, workplace harassment, bullying or hazing.